Felicia Lin
Armed with an education in mechanical engineering, I started at ABB in 2011 as a Sales Engineer in Singapore and quickly found out that my work was going in a very different direction from what I had studied at college. After 100s of quotations and even more hours of learning, I started to aptly understand my customers’ needs and how ABB solutions could help them. In 2014, I transferred to ABB’s SACE factory in Italy, where I’m currently the Product Manager for services aimed at low voltage breakers and switches. On most days, I dedicate my time to supporting sales people with selecting and implementing the right service products for our customers.


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Servicing a lizard …

... and other interesting tasks performed by service engineers. Once in a while we have to do things that are not exactly part of our service offering.