Conversations

Good customer service hinges on sending customers away happy and welcoming them back in their time of need.

Being global doesn't mean sacrificing local and close relationships-in fact, it just means your family is much bigger.

Lots of stuff on vehicle interfaces

An explosion at a large refinery in Venezuela in August 2012 killed over 40 people and injured 80, causing massive damage to off-site buildings. The cause has not been officially declared, but anecdotally is thought to involve a leaking LPG

Energy theft is a serious problem around the world that is not going away anytime soon.

Since America lost the dubious honor of being the world’s biggest polluter to China in 2006, its carbon emissions have fallen to levels last seen in the mid-1990s

More data, more often, from more sources—that’s the big data mantra.  Despite a reputation for being slow-moving with regard to technology, the utility industry is moving to a new level in analytics driven by the explosion of data from smart